Shipping & Delivery Policy

1. Overview & Hyperlocal Fulfillment

Bijlikart operates a hyperlocal distribution model. Orders are fulfilled directly from verified warehouses and seller hubs in Patna, ensuring fast turnaround times, minimal transit handling, and undamaged packaging for electrical supplies.

2. Available Delivery Speed Modes

We offer two distinct delivery speed modes to suit your building and project schedule:

3. Serviceable Pincodes & Operating Zones

Bijlikart currently services selected pilot zones in Patna, Bihar, including:

You can check real-time serviceability by entering your 6-digit postal pincode in the location selector at the top of the storefront. We are actively expanding to neighboring pincodes across Patna and Bihar.

4. Delivery Fee Calculation

Delivery charges are calculated transparently based on the actual road distance between the fulfilling warehouse and your delivery address. The exact delivery fee is displayed in your cart and order summary before you confirm payment. There are no hidden or surprise surcharges added at delivery.

5. Order Tracking & Status Updates

Once your order is confirmed, you will receive real-time updates via SMS and official WhatsApp messages at key milestones:

• Order Confirmed: Materials reserved and assigned to warehouse.
• Packed & Dispatched: Handed over to our assigned local delivery personnel.
• Out for Delivery: Rider is on the way to your pinned plot location.
• Delivered: Successfully handed over to the site supervisor or customer.

You can also check live status at any time by visiting Track Order.

6. Verification at Handover

For your safety and assurance, we encourage customers or site contractors to inspect the outer packaging and verify the coil count / box quantity before accepting the delivery. If any parcel is visibly tampered with or damaged, please inform the delivery rider immediately or notify our support desk.

7. Dispatch Helpline

Need immediate help with an ongoing delivery? Contact our dispatch desk: